I believe everyone is familiar with the guidance desk, but Intelligent guide station , may not be very familiar with. With the increasing trend of intelligence in all walks of life, banks appear Intelligent guide station Will greatly improve the working efficiency of the bank staff, will also improve the customer's sense of experience, improve the service level of the bank, and keep pace with the times.
The intelligent guidance desk is composed of the queuing part, the form filling part and the intelligent navigation part. The queuing part can effectively divert customers and optimize the service process of outlets. Intelligent form filling desk Docking with the bank background system, the information after the customer fills in the form is automatically uploaded to the background, and the data is transmitted in real time, which greatly improves the work efficiency and reduces the operating cost. The intelligent navigation device can be used by customers to query the business processing area, business processing type and business processing process guidance of bank outlets.
The main characteristics of future banks are socialization, intelligence and diversification, providing the public with rich, safe and convenient diversified financial services. In the future, there will be profound research on the business innovation, product innovation, service innovation, process innovation and management innovation of banks. According to the intelligent business process concept of bank consulting and guidance services, we will launch a special intelligent guidance desk for banks. The consulting guidance area applied at the entrance of the bank will experience its smart services from the moment you step into the bank.
